William Shen

Honours Student

The Australian National University

I recently completed my undergraduate honours degree in computer science at the Australian National University. My research interests are broadly in artificial intelligence (AI) and machine learning.

My undergraduate research was focused on combining deep learning with symbolic AI. My honours thesis introduced the first approach for learning domain-independent heuristics for automated planning completely from scratch over hypergraphs.

I am currently a Software Development Engineer at Amazon Web Services, working on high impact projects which are being used daily by engineers and systems to better service Amazon’s customers.


  • Artificial Intelligence
  • Machine Learning and Deep Learning
  • Computer Vision and Robotics


  • Bachelor of Advanced Computing (R&D) Honours, 2016 - 2019

    The Australian National University



Software Development Engineer

Amazon Web Services, Network Health

Feb 2020 – Present Sydney, Australia

Software Development Engineer Intern

Amazon Web Services, Network Health

Nov 2018 – Feb 2019 Sydney, Australia
Built a new service from the ground-up to rank out of service networking devices, in order to maximise network capacity and minimise the number of high severity issues. Worked with our team’s research scientist to clarify requirements, and build a system which is open for further research and investigation. Proven large-scale impact, currently used by AWS for the auto-remediation of networking devices.

Academic Tutor

The Australian National University

Feb 2018 – Jul 2018 Canberra, Australia
COMP2100 is a holistic course which focuses on important topics within computer science including software engineering, design patterns, algorithms and data structures, user interface design, and legal matters. Delivered workshop and lab content to both small and large groups of students; and closely monitored student performance, and provided actionable feedback.

Software Development Engineer Intern

Amazon Web Services, Relational Database Services

Nov 2017 – Feb 2018 Sydney, Australia
Developed highly-scalable, low-latency APIs (Java, NoSQL, DynamoDB) to retrieve historical information of the issues relating to all AWS customer databases. Built and stress-tested backend for this feature, which can handle any load or event. Millions of issues and events are processed by the issues history feature every month. Designed and implemented User Interface which is continuously used by Relational Database Service operators around the world to improve operational excellence, and our customer’s experiences with AWS.


ANU University Medal

The University Medal recognises students who have obtained First Class Honours (or Masters Advanced Equivalent) and demonstrated exceptional academic excellence across their studies.


  • Canberra, ACT, Australia